Campaign Operations Intern (e-commerce) null

Responsibilities

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.

In this role, we are looking for interns with strong interest in the e-commerce business who will support the global e-commerce platform campaign operations and planning.

Roles & Responsibilities:

• Assist in conceptualising, developing and executing marketing campaigns, including major sales (e.g. 11.11), seasonal festivities (e.g. Chinese New Year, Christmas) and other major cross-category campaigns
• Collaborate and coordinate across stakeholders, including working with internal account managers, user research, creator manager, and other cross functional teams (e.g. marketing team, PR, graphic designers, product team, R&D team etc) for campaign creation and optimization
• Conduct data analysis on campaigns performance (including against order and GMV targets) and offer ongoing recommendations for campaign optimization, such as innovative ideas, partnerships and activations that enhance campaigns performance
• Keep abreast of trends on social media, e-commerce, digital marketing and industry developments, and leverage trends and developments to optimise campaigns

Qualifications

• Actively enrolled University student. Preferably in communication/marketing/e-commerce-related major
• Full-time intern who can work more than 4 months is a plus (5 days a week)
• Excellent stakeholder and project management skills. Strong ability to manage expectations, drive for performance and collaborate with internal stakeholders under tight timeliness and pressure
• Independent and self-motivated, with good end-to-end ownership of projects. Open to taking on new and ambiguous projects
• Able to multi-task and prioritise under pressure
• An analytical and structured thinker, strong with understanding and deriving insights from data
• Strong communication and writing skills. Good command of English
• Prior internships in marketing, e-commerce platforms, creative agencies will be a bonus

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.