Sinergi Performa Cipta
Customer Service Support null
Yogyakarta
Opportunity Expired
In this role of Customer Service Support, your main job is to educate consumers and partners on Grab products, promotional campaigns, etc.
Opportunity details
Opportunity Type
Graduate Job
Application dates
Minimum requirements
Accepting International Applications
No
Qualifications Accepted
B
Business Administration & Management
Marketing, Advertising & Public Relations
C
Communication & Media Studies
I
Computer Science (all other)
Working rights
Read moreThe Core Objectives
- Educate consumers and partners on Grab products, promotional campaigns, as well as troubleshooting when they have difficulties.
- To resolve consumers and partners problems quickly and effectively with empathy and care.
- Perform administrative tasks involving a partner's account (credit top-up, changes in partner's information, etc).
Essential Experience / Criteria (Mandatory)
- Min D3/S1 any major With GPA 2,75
- Clear Articulation and good communication in Bahasa
- Experience in customer service area
- Experience in sales area
- Typing skill with WPM 50 & Accuracy 90%
- Sense Of Empathy
- Vaccinated min 2 Dose
- Energetic and agile
- Min. Fresh graduate and max 2 years in the same position (entry level)
- Attention to detail
- Adaptive with dynamic changes
Desirable Experience / Criteria (Preferred)
Able to speak English with minimum passive communication
Work rights
The opportunity is available to applicants in any of the following categories.
Indonesia
Indonesian Temporary Work Visa
Indonesian Citizen
Indonesian Permanent Resident